TERMS & CONDITIONS.

1. Introduction

These Terms and Conditions ("Terms") govern the use of the website and services provided by The Garage Guys ("we," "us," or "our"). By using our services or accessing our website, you accept and agree to comply with these Terms.

2. Services Provided

The Garage Guys specialize in garage door installation, repair, and maintenance services. Our services are provided based on the specific needs of our customers, and we strive to ensure the highest quality of work.

3. Booking and Appointments

Customers can book appointments for services by contacting us via phone, email, or through our website. Once an appointment is confirmed, it is the customer’s responsibility to ensure someone is available to grant access to the premises at the scheduled time. We reserve the right to reschedule or cancel appointments due to unforeseen circumstances or emergencies.

4. Pricing and Payments

All prices for services are provided in advance and are subject to change without notice. Prices listed on the website or promotional materials are estimates and do not constitute final pricing. Final pricing will be provided upon an on-site inspection or as agreed upon between The Garage Guys and the customer.

Payments for services must be made in full upon completion of the job unless otherwise agreed upon. We accept cash, credit card, or other forms of payment as specified during the booking process.

5. Cancellation and Refund Policy

Customers may cancel or reschedule appointments with at least 24 hours' notice. Failure to provide timely notice may result in a cancellation fee. Refunds are only provided if the service has not been completed or if we determine that there was a failure to deliver the service as promised.

6. Service Warranty

We offer a limited warranty on our services, covering defects in materials and workmanship. This warranty does not cover damage caused by improper use, accidents, or unauthorized repairs. Warranty claims must be made within the warranty period and will be subject to an inspection.

7. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information when booking a service.

• Ensure the area where the service is to be performed is clear and safe for our technicians.

• Notify us immediately of any changes to your contact or booking information.

You also agree not to:

• Use our website or services for unlawful purposes.

• Interfere with or disrupt the functioning of our website or services.

8. Intellectual Property

All content, images, logos, and materials on our website are the property of The Garage Guys and are protected by intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

9. Limitation of Liability

To the maximum extent permitted by law, The Garage Guys will not be liable for any indirect, incidental, or consequential damages arising out of your use of our services or website. Our total liability for any claims related to our services will not exceed the amount paid for the service in question.

10. Indemnification

You agree to indemnify and hold harmless The Garage Guys, its employees, and affiliates from any claims, damages, or liabilities arising out of your use of our services, violation of these Terms, or infringement of any third-party rights.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by The Garage Guys. We are not responsible for the content, privacy policies, or practices of these third-party sites.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use our services after changes are made, you agree to be bound by the updated Terms.

13. Governing Law

These Terms and any disputes related to them or the services provided by The Garage Guys will be governed by the laws of the State of Illinois, without regard to its conflict of law provisions. Any legal actions must be brought in the courts of Cook County, Illinois.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

info@thegarageguyschicago.com